The national carrier walked away with the APEX Passenger Choice award for ‘Best Overall Airline: Middle East’; ‘Best Food and Beverage: Middle East’; ‘Best Cabin Service: Middle East’; and ‘Best Seat Comfort: Middle East’ by the Airline Passenger Experience Association (APEX).
The award ceremony was held in Shanghai, where the airline also received a 2018 Five-Star APEX Official Airline rating.
“As an airline, we constantly seek to improve the in-flight experience for all of our customers, no matter which class they are flying in. We want their experience with Qatar Airways to exceed all their expectations and to be truly better than anything they have experienced before,” said Akbar Al Baker, Group Chief Executive, Qatar Airways.
“As such, we are particularly excited to receive these awards for food and beverage, cabin service and seat comfort, as they are based on customer feedback. We greatly value the opinion of all of our passengers, and we will continue to push the boundaries of what flying can be and setting a new standard for the industry,” he said.
Qatar Airways’ Qsuite has taken the aviation industry by storm, which features the first-ever double bed in Business Class along with the privacy panels. It also comprises adjustable panels and movable TV monitors.